The QNI offers a Listening Service, TalkToUs, to offer emotional support by phone to registered nurses working in the community.

The service is operated by trained listeners who are available to speak to any nurses working in community or social care, including those supporting care homes, and nurses working with people who are homeless. TalkToUs is intended as a friendly ear for nurses who would like to talk to someone in complete confidence about their life and work at the current time. We cannot provide counselling, but we can signpost to other sources of support.

If you are worried about any aspect of your work or home life, particularly if it is affected by the Covid19 crisis, and you would like to talk about your feelings to one of our trained team members in confidence, please email us to arrange a call.

How to contact us

To access TalkToUs, please email [email protected] in the first instance. In the email please give your first name, your phone number and a preferred date and time for a call. Call backs are usually made between 11 am-4 pm Monday to Friday.

Please note, this is a new service and we aim to get back to you within 48 hours (72 hours at the weekend) as the email inbox is normally only monitored during the working week. If you need to speak to someone urgently, please visit or call the Samaritans on 116 123. The QNI’s webpage about Covid-19 also contains links to various resources to support mental health. The University of Nottingham has also just launched a toolkit for the psychological wellbeing of healthcare workers during the pandemic, click here to access it. 

Dr Crystal Oldman CBE, the QNI’s CEO, walked a marathon in her garden and raised over £11,000 for TalkToUs

Dr Crystal Oldman walked a marathon in her garden on Saturday 25th April to raise funds for TalkToUs, the QNI’s new listening service. Crystal says, ‘Walking the Marathon was much, much harder than I anticipated. I started out at 6am on Saturday and finished in under 12 hours. The last 13 miles took a little longer than the first and I was very pleased to see the ‘finishing line’ placed there by Mr O. The support I received from messages throughout the day kept me spurred on – and despite cramp, aching cruciate ligaments and complaining hips – I am so pleased to have completed the marathon and raised funds for TalkToUs which commences today. Thank you so much to each and every person who donated so generously to the QNI to support this new service. The amount raised has enabled more than 100 community nurses to have a safe space to share their experiences and gain emotional support from our trained listeners – and we will continue to seek further funding to enable to service to continue into the coming months.’

There’s still time to sponsor Crystal, here is her JustGiving page. 

See Stephen McGann’s message of support on Twitter here:

*It is anticipated that the service will be operated by Queen’s Nurses, but other trained individuals may also staff the service from time to time depending on the volume of requests we receive.

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