Personalised Care describes a way of working that enables individuals and clinicians to work together to deliver care that is realistic, sustainable and appropriate.

The comprehensive personalised care model establishes:

  • whole-population approaches to supporting people of all ages and their carers to manage their physical and mental health and wellbeing, build community resilience and make informed decisions when their health changes;
  • a proactive and universal offer of support to people with long-term physical and mental health conditions to build knowledge, skills and confidence and to live well with their health condition;
  • intensive and integrated approaches to empowering people with more complex needs to have greater choice and control over the care they receive.

The model brings together six evidence-based components:

  • Shared decision making
  • Personalised care and support planning
  • Enabling choice, including legal rights to choice
  • Social prescribing and community-based support
  • Supported self-management
  • Personal health budgets and integrated personal budgets.

Resources

Visit the Personalised Care section of the NHS website here.

QNI Fellow Michelle Mello recently wrote a blog about the training offered by the Personalised Care Institute (PCI).

Visit the PCI website to find out about their free e-learning courses.

The QNI also has a Personalised Care Champions Group on Facebook.

The films below, created by the QNI working with NHSE/I in 2019, explain more about Personalised Care.


 

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