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  • Case study

Partnership Working around the Identification and Management of People with Diabetes

This piece of work started off with a simple query – How are people experiencing homelessness with diabetes having their needs met? – but has resulted in a significant, far reaching health improvement programme, which will have multiple wider benefits to the population served.

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North Devon Homeless and Inclusion Health Nurse

The North Devon Homeless and Inclusion Health Nurse role, funded by the NHS Better Care Fund, commenced in May 2021.

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Vaccination for People Experiencing Homelessness in Brighton

A mobile vaccination service for people experiencing homelessness in Brighton

Health staff standing on staircase in masks
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Covid-19 Vaccination for Inclusion Health Groups in Liverpool

A two day campaign to vaccinate inclusion health groups in Liverpool.

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Working with people experiencing homelessness in Norwich during the pandemic

I was in a privileged position where my colleague, a mental health nurse, and I were allowed to continue working on the frontline during the COVID lockdown alongside two colleagues from Shelter and YMCA.

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St Werburgh’s Medical Practice for the Homeless – our Covid-19 response

Right at the start we trained all the staff regarding PPE, and the logistics of moving patients safely through the surgery. We were lucky and did not have any challenges accessing PPE.

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Hastings Homeless Health Service

The Hastings Homeless Service supports marginalised members of the community who find it difficult to access NHS services in the Hastings area.

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Homeless Patient Project in the Emergency Department

Gloucestershire Hospitals NHS Foundation Trust

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  • Project

Play Safe, Stay Safe

This project sought to encourage young men at the University of Huddersfield to access screening for sexually transmitted infections in a discreet way by providing self-screening STI packs available to pick up from various sites around the campus.

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Hepatitis C Clinic for People Who Inject Drugs in a Rural Location

This clinic in Sussex provides an accessible and client-friendly service to people with Hepatitis C who inject drugs at rural locations.

Cervical Screening Saves Lives
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Homeless Health Cervical Screening Hub in Colchester

This project aims to raise awareness and increase cervical screening uptake among homeless women.

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Voluntary Nurse-led Street Outreach Work in Wales

Queen's Nurse Donna Thomas tells about her project aimed to provide foot care service and advice to rough sleepers in Cardiff.

Nurse preparing a bandage for a wound
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Specialist Drug and Alcohol Wound Care Nurse in Doncaster

This project in Doncaster provides wound care service for people who have drug and alcohol problems, including people who are homeless and without GPs.

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A Success Story

John had been homeless for about three years when he first presented with a small wound on his leg. He was sleeping rough and saw no prospect of getting into housing as he had a very large amphetamine and heroin habit.

An older person holds a black and white photograph of themselves as a schoolgirl
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  • Project

Relationships in Dementia

A new diagnosis of dementia can put a huge strain on any relationship. This case study describes a therapeutic support group for couples, where one of them has a new diagnosis of dementia.

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Practice Development in Community Palliative Care

The key goal of palliative care is the achievement of best quality of life for patients and their families.

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English for Health

This project sought to improve the health care of non-English speaking patients, and reduce inequality of access to health care within South Warwickshire. It taught patients health-related English to reduce reliance on translation services.

An overweight white older man with grey hair
  • Case study
  • Project

Mental Health of Older Men

The aim of the project was to improve the physical and mental well being of older men living in Essex by raising awareness of specific health issues, reducing isolation and promoting social inclusion.

A young boy about 7 brushing his teeth
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  • Project

Working Together for Health

The aim of the project was to improve the dental health, diet and physical activity of children with Autistic Spectrum Disorder (ASD) within a Primary School for children with special needs in Manchester.

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Improving leg ulcer care

Venous leg ulcers affect many people, are slow to heal and frequently reoccur, taking time and resources to treat. This project aimed to improve care for these patients through a new care pathway.

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Rural Hearts

This project aimed to deliver a programme of cardiac rehabilitation to patients with heart disease living in rural areas, who cannot attend hospital-based programmes.

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Patient Visit Scheduling Tool

A project improved the experience of housebound patients through a new IT patient allocation system. The improved reliability of timed visits by District Nurses and has been widely adopted elsewhere.

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Venous Access Device

Central Venous Access Devices deliver chemotherapy for patients at home, reducing the need to attend hospital. This project developed such a service in the community for people living in Belfast.

An old man drinking water
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  • Project

Water for Wellbeing project

There are serious adverse affects resulting from dehydration and many older people do not drink enough water. This project aimed to increase fluid intake by older people to benefit their health and wellbeing.

A teenager using a mobile phone sits on a park bench
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  • Project

Text UR School Nurse

A Smartphone application gives young people access to key health information 24 hours a day. It engages them and encourages them to consider and change behaviour with regard to their health.

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Enteral to Oral

Enteral feeding or tube feeding is often necessary to ensure adequate nutrition in sick infants and children. Weaning a child off enteral feeding can be difficult and this project sought to address the challenges.

A older couple holiding hands in a counselling session close up view
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Palliative Wellbeing in Powys

A community nurse programme to develop effective and holistic support for people who have received a terminal diagnosis, to help them and their families manage their physical, mental and emotional wellbeing.

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Managing Type 1 Diabetes

Children receive dedicated support for long term conditions such as diabetes from a multi-disciplinary team. There are risks associated with the transition to adult services, due to a whole range of factors.

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Hepatitis B Community Clinic

The aim of the project was to develop a specialist, nurse-led GP practice based viral Hepatitis service within Lambeth and Southwark.

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Health Champions for the Homeless

The use of ‘health champions’ has proven to have a significant impact on fellow users’ attitudes and knowledge about health, accepting of lifestyle advice and access to medical care, especially in primary care.

Report cover
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  • Guidance
  • Learning resource

No Assumptions

Document produced by National Voices and NHS England in 2014 showing the importance of creating services that meet the needs of patients and provide person-centred care.

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  • Project

An outreach nursing model in High Wycombe

The service offers housing and support for homeless people with complex needs including addiction, a history of offending, and with issues around mental or physical health.

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Improving access to healthcare in Norwich

The City Reach Health Service in Norwich was set-up in 2001 to improve healthcare and tackle problems related to street drinkers, many of whom were homeless.

Bristol wet clinic view of support worker and clients
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A wet clinic model in Bristol

Compass Health provides confidential healthcare, advice and support for homeless people in Bristol.

Image of a group of healthcare workers
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Social Enterprise model

Primary Care is delivered at a specialist GP Practice which has 1000 patients registered, with good coordination with the other GPs in Leicester.

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Respite and Intermediate Care Support Service

Bradford Respite and Intermediate Care Support Service (BRICSS) is an intermediate care facility providing respite accommodation for vulnerable patients on discharge from hospital.

Young Homeless Man
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Case Study: Complex Needs Officer

A Complex Needs Officer provides advice, support and partnership work around mental health to vulnerable groups in the community.

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Nurse-led Primary Healthcare Model in Hastings

The Hastings Homeless Service runs five sessions a week staffed by volunteers and healthcare professionals, including nurses.

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In-hostel care service

The Three Boroughs Primary Healthcare Team are a nurse led outreach team providing services for homeless and vulnerable groups.

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