There are great benefits for patients to be gained from the better use of technology in health care, though there are some external issues to resolve about the introduction of these initiatives.

There are also new professional questions raised, for which there are a range of learning and support tools to help practitioners. Some issues, such as connectivity and integration of equipment, can only be addressed in the locality in which they occur.


Technology, and the new ways of working that exploit it in healthcare, has enormous potential to meet the growing need for expert, efficient and personalised care. The QNI hopes to inspire, encourage and assist community nurses to play their essential part in realising this vision.

Smart New World was published by the QNI in 2012 and updated in 2013. We plan to issue an updated edition of the document in 2017.

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